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Market

A market is the group of buyers and sellers who come together to exchange a particular good or service, along with the arrangements that let them trade. In business planning the word usually means the total pool of customers who could realistically buy what you sell.

It can describe a place, a set of people, or an entire trading system depending on the context.

From the Money Master HQ dictionary, founded by Shihan Sheriff (FCMA, VP of Finance at Nomod, CFO at Esanjo Ventures). How these definitions are written.

What it means

At its simplest, a market exists wherever willing buyers meet willing sellers and a price emerges from what each side is prepared to accept. That meeting point can be a physical building, a website, a telephone desk or a network of brokers, and none of those details change the underlying economics.

In everyday business conversation the word carries three overlapping meanings. It can mean the customer group, as in "the small business market"; the geography, as in "the German market"; or the trading venue, as in "the bond market".

Sizing a market is one of the first things any investor or board will ask about, because a company's growth ceiling is set by the pool it is fishing in. Analysts usually break this into the total addressable market, the slice a business can realistically serve, and the share it currently holds.

Markets are rarely static. They grow, shrink, split into segments and occasionally disappear entirely when a substitute product arrives, which is why strategy teams track market size alongside their own sales rather than in isolation.

The nuance many people miss is that defining the market is itself a strategic choice. Draw the boundary too wide and your share looks trivial and your marketing unfocused; draw it too narrowly and you may miss the competitor about to take your customers from an adjacent category.

In practice

Real-world examples.

1

Example

A coffee roaster describes its market as independent cafes within a two-hour drive of its warehouse, roughly 900 sites. That tight definition keeps the sales team focused and makes delivery routes economical.

2

Example

A medical device firm splits its market into hospitals, private clinics and home users, because each group buys through a different process and at a different price. Treating them as one market had previously produced marketing that suited nobody.

3

Example

An asset manager talks about the corporate bond market as a trading system rather than a customer group, meaning the network of dealers, funds and platforms through which corporate debt changes hands every day.

Formula

Calculation

Market size = number of potential buyers x average annual spend per buyer Market share = your annual revenue / total market size x 100 A company sells payroll software to small businesses in one country. Research suggests there are 240,000 businesses in the target size band, and each spends an average of $1,500 a year on payroll software. Market size = 240,000 x $1,500 = $360,000,000 The company's own revenue for the year is $9,000,000. Market share = $9,000,000 / $360,000,000 x 100 = 2.5% That 2.5% figure reframes the growth conversation entirely. Winning just one more percentage point of the market would add $3,600,000 of annual revenue, which is a 40% increase on the current $9,000,000 and a far more concrete target than a vague instruction to sell more.

Case study

Seen in the real world.

Verrow Analytics is an illustrative, invented software company used to show how market definition changes strategy. Verrow initially described itself as competing in the global business intelligence market, which it sized at several billion dollars, and reported a market share so small it was effectively a rounding error.

A new commercial director redefined the market as inventory analytics for mid-sized food manufacturers, a pool of roughly 6,000 companies each spending about $20,000 a year, giving a market of $120,000,000. Verrow's $6,000,000 of revenue suddenly represented a 5% share of a market it could name company by company.

Nothing about the fictional business changed except the boundary drawn around it, yet the effect was immediate. Marketing spend moved to trade publications the target buyers actually read, the product roadmap dropped three features nobody in food manufacturing wanted, and the sales team stopped chasing enquiries it was never going to win.

Watch out

Common mistakes.

  • Quoting the largest possible market size to impress investors. Experienced investors discount inflated figures immediately and ask instead about the segment you can actually reach and serve.
  • Confusing a market with an industry. An industry groups producers who make similar things, while a market groups customers with a similar need, and the two rarely have identical boundaries.
  • Assuming market size is fixed. Pricing changes, new uses and regulation can all expand or contract a market within a single year.

Questions

People also ask.

What is the difference between total addressable market and serviceable market?

The total addressable market is everyone who could ever buy the category, while the serviceable market is the part your product, geography and channel can realistically reach.

How do you size a market without paid research?

Build it from the bottom up by counting potential buyers from public registers or trade bodies and multiplying by a defensible average spend you can explain.

Can a business create a new market?

Yes, though it is rare and expensive, because you must fund the education of buyers who do not yet know the category exists.

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Last updated · October 8, 2026
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